EWART Technologies

Last Updated: March 2026

1. Introduction

EWART Technologies (“we”, “our”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

This Privacy Policy explains how we collect, use, store, and protect personal information when users interact with our website, including when submitting information through our Consultation Form or Contact Us Form.

By using this website or submitting your personal information, you consent to the practices described in this policy.

2. Responsible Party

The responsible party for the processing of personal information is:

EWART Technologies

Email: info@ewart.co.za

3. Personal Information We Collect

When you use our website forms, we may collect the following information:

• Full name
• Email address
• Phone number
• Company or organization name (if provided)
• Message or consultation request details
• Any other information voluntarily provided by you

We do not intentionally collect sensitive personal information unless voluntarily submitted.

4. How We Collect Information

Your personal information may be collected through:

• The Consultation Request Form
• The Contact Us Form
• Email communication sent to us
• Direct interaction through our website

5. Purpose of Collecting Personal Information

We collect and process personal information for the following purposes:

• Responding to enquiries
• Scheduling consultations
• Providing requested services or information
• Communicating with prospective or existing clients
• Improving our services and customer engagement

Your information will only be used for legitimate business purposes related to your enquiry or service request.

6. Lawful Basis for Processing

We process personal information in accordance with POPIA on the basis of:

• Your consent
• Legitimate business interests
• The need to respond to enquiries or provide requested services

7. Sharing of Personal Information

EWART Technologies does not sell or rent personal information.

Your information may only be shared:

• With authorised internal staff
• With trusted service providers assisting with website hosting or IT support
• Where required by South African law

All third parties are required to maintain appropriate confidentiality and security measures.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from:

• Loss
• Unauthorised access
• Misuse
• Disclosure
• Alteration

However, no internet transmission is completely secure and users submit information at their own risk.

9. Data Retention

Personal information will be retained only for as long as necessary to:

• Respond to your enquiry
• Provide requested services
• Meet legal or regulatory obligations

Information that is no longer required will be securely deleted or anonymised.

10. Your Rights Under POPIA

In terms of POPIA, you have the right to:

• Access personal information we hold about you
• Request correction or updating of your information
• Request deletion of your personal information
• Object to the processing of your information
• Withdraw consent where applicable

Requests can be made by contacting:

info@ewart.co.za

11. Complaints

If you believe your personal information has been processed unlawfully, you may lodge a complaint with the Information Regulator (South Africa).

Website: https://www.justice.gov.za/inforeg/

12. Changes to This Policy

EWART Technologies reserves the right to update this Privacy Policy from time to time. Updated versions will be posted on this website with the revised effective date.